Documents/Files: Documents are stored on Microsoft Azure geo-redundant storage and are limited to a 100 MB max per file.
There is no technical limit to the number of documents. Documents are stored in individual accounts that can be
transferred to the client should the need arise. Documents are backed up within 15 minutes to a separate, individual
Amazon S3 account for disaster recovery and redundancy.
Database: The database is backed up daily with seven (7) days of retention/history available. Additional archived snapshots are maintained at a less
scheduled frequency, with availability back one (1) year.
Email: There is a dedicated email domain for most clients. You can create and manage email address through your portal.
Email distribution groups, customized templates for system notifications, and automated system actions/notification are available. Email is
encrypted and includes spam protection (spf/dkim records).
Chances are that you have an existing list of contractors and data. No one wants to type all that in again.
We will create a plan to import your data into our platform, based upon the available data and documents. This import
will be approved and available for review prior to going live - on our test server.
Test Server: Have an idea or want to see how a change affects your site/data? You can test changes and see what happens on the test
server without causing havoc on your live data. Changes and updates can be tested before rolling them out in production.